Privacy Policy

Last Updated: 4/27/25

This Privacy Policy describes how clayshascustomcreations.com (the “Website,” “we,” “us,” or “our”) collects, uses, and shares personal information of users of our Website. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information from you:

  • Information You Provide Directly:
    • Account Information: If you create an account on our Website, we may collect your name, email address, username, password, and other information you provide during registration.
    • Order Information: If you make a purchase on our Website, we may collect your billing address, shipping address, payment information (processed by our third-party payment processors), phone number, and order details.
    • Communication Information: If you contact us via email, contact forms, or other communication methods, we may collect your name, email address, phone number, and the content of your communication.
    • User-Generated Content: If you post comments, reviews, or other content on our Website, this information will be publicly visible.
    • Marketing Preferences: We may collect information about your preferences for receiving marketing communications from us.
    • Surveys and Contests: If you participate in surveys or contests, we may collect your contact information and your responses.
  • Information Collected Automatically:
    • Log Files: Our servers automatically record certain information when you access our Website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.

 

    • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities on our Website. This may include your preferences, pages you visit, and the duration of your visit. You can manage your cookie preferences through your browser settings (see Section 5 for more information).

 

    • Device Information: We may collect information about the device you use to access our Website, including the device model, operating system, unique device identifiers, and mobile network information.
    • Location Information: With your consent, we may collect precise location data from your device.

 

  1. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and maintain our Website and its services.
  • To process and fulfill your orders, including shipping and payment processing.
  • To manage your account and provide customer support.
  • To communicate with you about your orders, inquiries, and updates to our Website or policies.
  • To personalize your experience on our Website, such as recommending content or products that may be of interest to you.
  • To send you marketing and promotional communications (where permitted by law and according to your preferences).
  • To analyze Website usage and trends to improve our Website and services.
  • To detect, prevent, and address fraud, security breaches, and other illegal activities.
  • To comply with legal obligations.
  • For other purposes with your consent.
  1. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who assist us with various operations, such as payment processing, shipping, website hosting, data analysis, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share information with business partners to offer you co-branded services, promotions, or other offerings.

 

  • Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring entity.

 

  • With Your Consent: We may share your information with third parties for other purposes with your explicit consent.

 

Aggregated and Anonymized Data: We may share aggregated and anonymized information that does not directly identify you with third parties for various purposes, including analytics and marketing.

 

  1. Your Choices and Rights

You have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include:

Access: You may have the right to request access to the personal information we hold about you.

  • Correction: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

 

  • Deletion: You may have the right to request that we delete your personal information under certain circumstances.

 

  • Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

 

  • Restriction of Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.

 

 

  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

 

  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

 

  • Do Not Track: Some browsers offer a “Do Not Track” (DNT) feature. Our Website may not respond to DNT signals at this time.
  1. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Website traffic, and personalize content.

 

  • What are Cookies? Cookies are small text files that are placed on your device when you visit a website.

 

  • Types of Cookies We Use:
    • Essential Cookies: These cookies are necessary for the basic functionality of our Website.

 

    • Analytics Cookies: These cookies help us understand how users interact with our Website by collecting and reporting information anonymously. We may use third-party analytics tools such as [Specify Analytics Tools, e.g., Google Analytics].

 

    • Functional Cookies: These cookies allow our Website to remember choices you make (such as your language preference) and provide enhanced features.

 

    • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. We may use third-party advertising partners such as [Specify Advertising Partners, e.g., Google Ads, Facebook Ads].

 

  • Your Cookie Choices: You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our Website. You can also typically opt-out of third-party advertising cookies through the advertising platforms themselves.

 

 

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, firewalls, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

 

 

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may depend on the type of information, the purpose for which it was collected, and our legal obligations.

 

 

  1. Children’s Privacy

We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at claysha@clayshascustomcreations.com. If we become aware that we have collected personal information from a child under the applicable age without verifiable parental consent, we will take steps to delete that information.

 

  1. Links to Other Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

 

 

 

  1. International Data Transfers

If you are accessing our Website from outside the United States, your personal information may be transferred to and processed in the United States or other countries where our servers and service providers are located. These countries may have data protection laws that are different from the laws of your country. By using our Website, you consent to the transfer of your personal information to these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

 

 

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our Website after the posting of changes constitutes your acceptance of the revised Privacy Policy.

 

 

 

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

claysha@clayshascustomcreations.com